At Century Films and Graphics Ltd we take your privacy and the privacy of all our customers very seriously. Please take the time to read this page as it will explain how we will use and gather your information and what you can do about it.
The information that we will gather
We will not gather any personal information from you if you are just looking through our web site, reading articles or just looking through our shop as at this stage the only information that we will gather about you is the standard HTTP information that is stored in our web logs the same as any other web site however we will not know any of your personal details at this stage apart from the knowledge that you have browsed the web site. Should you sign up to our mailing list the only information that we hold at this time would be your e-mail address. Should you purchase anything from our shop then we will require you to provide us with information that will assist with the transaction for example name, delivery address, telephone number and credit card details. Your credit card details will be encrypted by PayPal so that no-one will ever know the details of your credit card.
Why we gather information
Any information that we gather from you is done in order that we may run and improve our business. We will require personal details from you in order to process any orders that you may make. Century Films and Graphics Ltd does encourage you to submit some of your personal details for the following reasons as this will enable us to:
- Identify you for the purpose of entering any competitions that we may hold.
- Informing you of any events that we may feel that you may be interested in.
- Requesting further information from any of the other companies advertising on our web site.
- Sending specific marketing e-mails to you if you have registered for our mailing list.
We will analyse any information that you do give us as it will help us to develop our web site in the most productive ways in order to make the web site more user friendly and more informative. This information will also allow us to grow our business and ensure that we are supplying the items that people want.
What access you have to your information
You will always have full access to any information that we may hold about you from when you made a purchase or if you signed up to our mailing list. You will always be able to remove your-self from our mailing list (if you signed up for it) at any time by simply e-mailing us at email@example.com.
Who receives your information
If you do purchase any items from our web site then we will need to contact certain third parties in order to complete the transaction. This will include your credit card company, delivery organisations and suppliers that we use to source any personalised products for example personalised stationary or gifts.
Again should you make any purchases from any of our sister companies then please ensure that you have read their privacy policies and terms and conditions as we can not be held responsible for their actions.
Although we do make every effort to ensure that your privacy is maintained there will be occasions when it is out of our control we will, however, never pass or sell on your personal details to a third party. The only time that we would do this is if you asked us to do so.
How long will we keep your information
We will only ever keep your details on file as long as we are legally obliged to in order to process your order or as long as we need it to carry out our business or if you have requested to be included on our mailing list.
Remember you can always request to be removed at any time by e-mailing us at firstname.lastname@example.org as long as we are not going to breach any legal requirements.
How can you contact us
You can contact our customer service team either by phone, fax or e-mail; we try to answer all e-mails within 24 hours although this may occasionally take longer over the weekends and holidays.
Telephone: 0191 2161414
Fax: 0191 2161422
The Data Protection Act
Century Films and Graphics Ltd will always comply with the Data Protection Act 1998.
We may occasionally contact you by e-mail to inform you of any upcoming sales or events or to show you any new and exciting products.
Should you not wish to receive this information then please e-mail us at email@example.com